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Nanning Green Music Festival has not signed singer fans were confused at first (Figure)-icesword

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Nanning Green Music Festival has not signed singer fans were confused at first (Figure) contemporary life newspaper reporter Meng Jinhuang Ventura called "Chen _ grain" Sina micro-blog "in forwarding on Chen can not participate in the" 2016 grain green green music festival "statement", and the incident further explained. Nanning "Green Music Festival" has made posters, music festival September 30th, singer Chen Li will play. In September 18th, fans who had bought tickets said that the Music Festival official micro-blog announced that the singer would not be there, and that disappointed fans felt cheated and wanted to return the ticket and got into trouble. In the singer’s Sina micro-blog, the reporter also found a related content, said the "Green Music Festival" organizers did not sign with themselves, has been used for publicity. That singer fans down to the ticket after feeling fooled "green music festival in no contract with Chen grain identified in front with Chen grain to do publicity, boondoggled fans buy tickets. After that, no explanation was given, and no refund was allowed." Fans Xiao Li recently complained to the Guangxi Council, after she bought the Green Music Festival tickets, learned that the favorite singer will not appear, feel fooled. Xiao Li told reporters, she is a just participated in the work of the 90, usually the singer’s fans. After seeing the singer’s lineup from the Green Festival, she and her colleagues spent 120 yuan on the Internet in September 2nd. Later, in the news that the singer will not appear, she immediately contacted the ticket party asking for refund, and left the contact method. At that time, the ticketing party let them register information, saying that after the mid autumn festival organizers formed a solution and then reply to her. Reporters learned that, since September 9th, Guangxi consumers Council website platform has 4 consumers on the music festival complaints, think organizers false propaganda, deception fans, and request refund. On Sina micro-blog, the reporter also found that some consumers have already expressed their dissatisfaction, and asked for refund. "See this year’s green program, I also excitedly yesterday with girlfriends said, must go to see Chen grain, tour without Nanning Railway Station, music festival must go to see, the results of today saw such news. Is it really good to fool fans and play singers when the Green Festival has been held for so many years?" Message from micro-blog. Reporter investigation contract did not sign the singer as a selling point? Reporter survey found that fans first heard that the singer will not participate in the news, from the certification for "Guangxi Canton ticketing Co., Ltd." "Green Music Festival" Sina micro-blog issued a notice in September 8th. The announcement said: "the original consultation will be from 22:00 September 30th to 23:00 to participate in the Green Music Festival program performance of Chen granules, after the organizers and their brokerage company repeatedly communicate, still determined not to participate in this performance." The reporter noticed that there was a name for the singer in the early release of the festival, and that the singer was replaced by someone else on the new poster. But for how to refund, how to make up the ticket?.

南宁绿野音乐节未签歌手先吆喝 歌迷被弄懵(图)   当代生活报记者 蒙进煌 文 图   名为“陈粒_”的新浪微博在转发“关于陈粒无法参加‘2016青秀 绿野音乐节’的声明”后,又对事件做了进一步说明。   南宁“绿野音乐节”曾打出宣传海报称,音乐节期间的9月30日,歌手陈粒将出场献唱。9月18日,已经购票的歌迷投诉称,音乐节官方微博公告说该歌手不会到场,大失所望的粉丝感到被忽悠,想要退票又遇到麻烦。   而在该歌手的新浪微博上,记者也发现了一则与此事相关的内容,称“绿野音乐节”主办方未和自己签约,就已经被拿来做宣传。   粉丝失望   说好的歌手不来了   购票后感觉被忽悠   “绿野音乐节在没与陈粒签合同确定出演前,就用陈粒做宣传,诓骗粉丝买票。其后不给解释,并说不可退票,不给予回应。”粉丝小李近日向广西消委会投诉称,她在购买了绿野音乐节的门票后,得知所喜爱的歌手不会到场,感到被忽悠了。   小李告诉记者,她是一名刚参加工作的90后,平时就是该歌手的粉丝。看到绿野音乐节发出的歌手阵容后,她与同事在9月2日各花了120元在网上购票。后来,在得知这名歌手不会出场的消息后,她当即联系了票务方要求退票,并留了联系方法。当时票务方让她们登记了信息,表示中秋节后主办方形成了解决方案后再回复她。   记者了解到,从9月9日以来,广西消委会网站平台上就有4名消费者就此次音乐节进行了投诉,认为主办方虚假宣传、欺骗粉丝,并要求退票。   在新浪微博上,记者也发现一些已经购票的消费者表示了自己的不满,并要求退票。“看到今年绿野的节目单,我昨天还激动地跟闺蜜说一定要去看陈粒,巡演没有南宁站,音乐节一定要去看,结果今天就看到这样的消息。绿野音乐节办了这么多年能不能保持水准,这样欺骗粉丝、玩弄歌者真的好吗?”网友“森婷婷哟”在微博留言。   记者调查   合同未签   就拿歌手当卖点?   记者调查了解到,粉丝最早得知歌手将不出演的消息,来自认证为“广西中广票务有限公司”的“绿野音乐节”新浪微博在9月8日发出的一份公告。公告称:“原协商将于9月30日22:00至23:00参与绿野音乐节节目演出的陈粒,经主办方与其经纪公司多次沟通,仍确定无法参与本次演出。”   记者留意到,在该音乐节早期发布的宣传海报上,确实有该歌手的名字,此后新的海报上该歌手被替换成他人。但是,对于如何退票,如何弥补购票粉丝的损失,该微博上的内容没有提及。   而对于绿野音乐节发布的公告,一名为“趣果工作室”(未认证)的微博主进行了回应,在转发该公告后发布声明称:“陈粒及趣果工作室从未与‘绿野音乐节’签署任何演出合约,‘绿野音乐节’在未与陈粒及趣果工作室达成合约、没有书面授权允许的情况下,将陈粒名字纳入演出阵容并借此进行宣传售票。”声明中还提到,该音乐节主办方“对工作流程如此不专业”。   而一个在名为“陈粒_”(未认证),粉丝数为110万的微博上,记者看到一条内容称:“合同都没签就拿我名字放阵容,骗我粉丝买了票,不经沟通就敲锣打鼓说我档期有问题不去了。最重要的是,还不让人家退票?我档期还真没问题,就是特地为你空的,逗人玩还要张嘴咬的?”并且对“趣果工作室”的声明进行了转发。   主办方答   粉丝可到购票点退票   却未接受采访   9月18日上午,记者打通了绿野音乐节的客服电话。据称,该活动的票务服务由广西中广票务有限公司提供。记者表明身份,并表达了采访需求。一名工作人员表示,购票者可以退票。随后,该工作人员记下记者联系方法后,表示将向公司领导请示才能接受采访。   下午,粉丝小李告诉记者,她接到了客服电话称可以退票,让她保留好兑换码。但是,让她在指定时间内,到指定地点退票。   虽然得到了主办方的答复,但这事还是让小李觉得不合理:主办方这次宣传上的“忽悠”,既打乱了她的国庆休假计划,如今又让她亲自上门退票退款。“我的票都还没兑换出来,怎么也需要现场退票呢?我的损失谁来负责?”   随后,记者又拨通了该客服电话,一名工作人员表示,仍未收到公司关于接受采访的指示,目前工作人员已经给要求退票的消费者逐个打了电话。“已经打了几十个电话。”该工作人员称,这是公司交代下来的事,因为需要签字确认,所以不管是否已经出票,都需要到指定的地点(民族大道民族艺术宫)办退票手续。   活动主办方给购票者造成的损失该怎么处理?截至记者发稿,并未收到绿野音乐节主办方对此次事件的回应。   律师点评   如果是欺诈行为   主办方要进行赔偿   广西消委会志愿律师团成员、广西广天一律师事务所律师欧阳泽明认为,音乐节主办方如果没有与该歌手签订出演合同,又在宣传中列出该歌手名字,则可能存在欺诈行为。购票参加音乐节活动,是一种文化消费行为,消费者完全可以按照我国《消费者权益保护法》,向经营者主张惩罚性赔偿。   据了解,2013年新修订实施的《消费者权益保护法》,对“欺诈消费”的惩罚性赔偿额度由原来的双倍提升到3倍:经营者提供商品或者服务有欺诈行为的,应当按照消费者的要求增加赔偿其受到的损失,增加赔偿的金额为消费者购买商品的价款或者接受服务的费用的三倍;增加赔偿的金额不足五百元的,为五百元。法律另有规定的,依照其规定。   另外,欧阳泽明表示,主办方对必须到场的退票方式并无不当,但是由此给购票者造成的损失(如车费),应当给予赔偿。相关的主题文章:


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